Frequently asked questions
Yes. Add gift wrapping at checkout and we pack the bag in a ribboned box with a handwritten card — leave your message in the note field. Bag charms are wrapped in a smaller box at no extra cost. Prices never appear on a gift packing slip.
Yes. Enter their address as the shipping address at checkout and leave your message in the gift note field — we write it on a card and keep prices off the packing slip. One note per order, so place separate orders if several people are getting something.
Gifts keep the same 30 days, but counted from delivery rather than the order date, so buying early costs you nothing. The recipient can return without involving you — the order number on the card in the box is enough — and their refund arrives as store credit unless they ask for the original payment method.
Packaging
Wrapped and ready to give
Every gift arrives in a reusable Aster Studio box with a ribbon and a card you can personalise — plastic-free, and lovely to open.